Frequently Asked Questions

How long will  my order take to arrive?

We aim to dispatch all orders the next working day.

For delivery times see the table below.  

Orders can be delayed or lost due to insufficient or incorrect address details so please ensure you check when entering your account details that we have your full address (including postcode) and correct email address.

 

My order still has not arrived?

If after 7 working days (UK)  or 10 working days (International) you have still not received your order please contact us at enquiries@bandana-bibs.co.uk

How much is postage? 

 

UK

1st   – 1-2 working days

 2nd   – within 3 working days 

Europe

Airmail

  3-5 working days  

Europe

International Signed For

3-5   working days

 

Rest of the World

Airmail

  5-7   working days  
  

 

Rest of the World

International Signed For

5-7   working days

 

£0.00 - £11.00

 

1st  

1.50

£3.30

£8.00

£3.95

£8.50

2nd

1.00

£11.01 - £24.00

 

1st

£3.00

£4.15

£8.45

£4.95

£9.55

2nd

£2.25

£24.01 - £51.00

 

1st

£3.00

£5.25

£9.75

£7.95

£12.25

2nd

£2.25

£51.01 - £100.00

 

1st

£4.50

Not   available

£12.35

Not available

£19.95

2nd

 £3.90

£100.01 – £150.00

 Standard

£5.50

Not available

£12.35

Not available

£36.00

£150.01 – £200.00

Courier

£8.00

Not available

£12.35

Not available

£46.00

£200.01 – £300.00

 Delivery

£8.00

Not available

£12.35

Not available

£60.00

International Deliveries 

*Each country has their own duties and taxes, so you are responsible for any incurred fees when you receive your order.*

Orders between 10€ and 150€ customers are likely to be charged Import Tax and a handling fee.

Orders over 150€ customers are likely to be charged Import Tax, handling fee AND a Customs Charge 

Do you offer discounts?

When you first enter the website you will see each item at full price. Once you have put 4 or more Bibbles in your basket the price per item will automatically reduce by 50p per Bibble. Purchases of 10+ Bibbles will qualify for an extra 10% Off your order and 20+ Bibbles 15% Off

Your discount is deducted automatically. The discounted price will be confirmed at the checkout.

 

VAT Exemption

VAT exemption allows chronically sick or disabled people to buy eligible items at 0% rather than 20% VAT - thus saving them a significant amount of money.  In order to waive VAT on an eligible purchase, the government requires a simple declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time.   The VAT Exemption delcraltion form can be complete duting the checkout process. 

 

How can I pay for my order?

All major credit / debit cards.  There is no processing fee for debit or credit card payments.

PayPalIf you would like to pay via PayPal, simply select PayPal as the payment method on our order form. When you submit the order form, you will be transferred to PayPal to complete your payment.

Cheque or BACS  Select this option on the payment page and our bank details will be displayed when you complete the order. Please be aware that your order will not be dispatched until payment clears.

Business Credit Account - if you would like to enqiry about opening a credit account please email us enquiries@bandana-bibs.co.uk for more details 

 

Where are BibblePlus made?

BibblePlus are hand-made in Nottingham, UK  and made from locally sourced fabrics. Every bandana bib is made here at our little factory in Nottingham, from the highest quality cotton, a super absorbent fleece lining and nickel free, adjustable press-studs. We manually inspect every Bibble before dispatch.

 

What size Bibble Plus will I need?

Size 1- Suitable from approx. 5 years old

Size 2 - Suitable for older children & teenagers

Size 3 - Suitable for adults

Size 4 - Size 4 are wider and longer than our size 3 bibs for greater coverage and come with 3 nickel free press studs for comfort.

Casual and Smart Dining Bibs - Suitable for teengers and adults 

 

Neck

cm

Length cm

Width

cm

Press Studs

Size 1

37-40

16

18

2

Size 2

39-42

22

25

2

Size 3

41-50

25

29

2

Size 4

47-50

35

31

3

Long Length

42-50

55

35

3

Ladies Collar

42-50

53

32

3

Waistcoats

47-55

46

35

3

Shirty

42-50

52

35

3

Polo Shirt

42-50 

52

35

3

 

What if I’m not happy?

If you’re not happy with your purchase we’ll do everything we can to put that right!

If you change your mind, we are happy to exchange or refund you in full.  You purchase must be returned within 14 days and must be in pristine and resalable condition.

Faulty or incorrectly supplied goods can either be replaced or refunded depending on the customer's preference.

Refund or replacement will only take place after receipt and inspection of the returned product.

Please return your purchase with the appropriate documentation to: It’s A Bibble, 18 Park Crescent, Wollaton, Nottingham, NG8 2EQ

Please note that we are unable to reimburse the cost of postage if the item is being return because of a change of mind.